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Description
Tidio Lyro: Revolutionizing Customer Service Automation
Tidio Lyro is a next-generation AI agent designed specifically for small and medium-sized businesses. Utilizing advanced LLMs, Lyro learns from your website content and knowledge base to provide accurate, human-like responses in seconds.
Core Features and Capabilities
- Instant Training: The AI scans your FAQs, product descriptions, and blog to build a comprehensive knowledge base instantly.
- Automated Resolution: Lyro can resolve up to 70% of common customer inquiries without human intervention.
- Seamless Handover: If a query is too complex, Lyro transfers the chat to a human agent with the full conversation history.
- No-code Integration: Set up and launch your AI bot in minutes without any coding skills.
- Multi-channel Support: Enhances your Live Chat by converting visitors into customers through real-time engagement.
Benefits for Businesses
- For E-commerce Owners: Reduce cart abandonment by providing instant answers about stock and shipping.
- For Support Teams: Offload repetitive tasks and focus on high-value customer interactions.
- For Startups & SMBs: Provide 24/7 premium support without the cost of a global support team.
- For Marketers: Gain insights into customer pain points and improve overall brand loyalty.
Pricing and Plans
Tidio Lyro operates on a Freemium model. Users get a free monthly quota of AI conversations to test the performance. Paid plans are usage-based, allowing you to scale as your customer base grows.